Dec 17, 2021 • Pradeepa somasundaram
In this week’s episode of the Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined …
Nov 26, 2021 • Jubina Prabhakaran
Every customer support team relies on knowledge at the heart of their workflows …
Aug 27, 2021 • Pradeepa somasundaram
Chatbots can help you convert website visitors into customers. But you need to …
Jul 7, 2021 • Pradeepa somasundaram
An FAQs page is something you may have thought about for your company, …
Jun 2, 2021 • Pradeepa somasundaram
What is ticket deflection? The benefits of ticket deflection Ticket deflection in-app assistant …
Apr 27, 2021 • Document360 Team
68% of customers will pay more for products and services from a company …
Feb 13, 2021 • Pradeepa somasundaram
While many businesses are aware of the benefits of a customer-facing knowledge base …
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do? …
Nov 30, 2020 • Document360 Team
Ecommerce companies are working hard to increase profits and reduce their bottom line. …
Oct 30, 2020 • Jubina Prabhakaran
More customers equals more revenue, which is great news for your business. The …