Sep 18, 2020 • Document360 Team
knowledge base (noun) a compendium of self-service information that is available to draw …
Aug 28, 2020 • Jubina Prabhakaran
Businesses are always concerned about keeping in contact with their customers. Nowadays, there …
Jul 10, 2020 • Jubina Prabhakaran
Internal customer satisfaction is crucial for any successful business. You might place a …
Jun 30, 2020 • Document360 Team
So you’ve decided a knowledge base is right for your company. A knowledge …
May 11, 2020 • Document360 Team
Introduction Believe it or not, customer service is the core of how you …
Apr 30, 2020 • Document360 Team
The environment moves incredibly fast in the software world. Customer support always has …
Apr 17, 2020 • Document360 Team
What’s the best of all problems for a startup to have? We’d say …
Apr 10, 2020 • Pradeepa somasundaram
Trust is that feeling you get when the takeaway service you’ve been ordering …
Mar 19, 2020 • Document360 Team
If you spend any time at all on Reddit, you can easily find …
Feb 28, 2020 • Document360 Team
You may not think of customers complaining as a reason to celebrate. But …