Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Oct 4, 2018 • Catherine Heath
Seeing the growing trends towards remote work, team collaboration is becoming a hotter …
Sep 25, 2018 • Catherine Heath
Twilio is an API (Application Programming Interface) for Messaging, Voice, Video, and Authentication. …
Aug 16, 2018 • Catherine Heath
You may have noticed a change in the Google Chrome browser very recently. …
Jul 31, 2018 • Catherine Heath
One-on-one support integrated with self-service support is the ultimate goal for most SaaS …
Jul 26, 2018 • Catherine Heath
We’ve written this handy article comparing our SaaS knowledge base solution Document360 to …
Jul 17, 2018 • Catherine Heath
There are quite a few SaaS companies out there such as Zendesk, Freshdesk, …
Jul 5, 2018 • Catherine Heath
What is a Sharepoint Knowledge Base? What does Share Point Offer as a …
Jun 19, 2018 • Catherine Heath
Every technical writer has their own process for publishing outstanding content. But there …
Jun 5, 2018 • Catherine Heath
In this post, we’ll do a detailed tear down and comparison of eight …
May 23, 2018 • Catherine Heath
In this post, we’ll do a tear down of Hubspot’s knowledge base for …