Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Jul 20, 2021 • Jubina Prabhakaran
At Document360 we make and sell standalone knowledge base software. This means that …
Jun 29, 2021 • Jubina Prabhakaran
All businesses must change and adapt, at the risk of becoming obsolete. However, …
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do? …
Nov 19, 2020 • Jubina Prabhakaran
An FAQs page is something you may have thought about for your company, …
Oct 30, 2020 • Jubina Prabhakaran
More customers equals more revenue, which is great news for your business. The …
Aug 28, 2020 • Jubina Prabhakaran
Businesses are always concerned about keeping in contact with their customers. Nowadays, there …
Jul 10, 2020 • Jubina Prabhakaran
Internal customer satisfaction is crucial for any successful business. You might place a …
Jul 7, 2020 • Jubina Prabhakaran
If you sell products to customers, it’s likely you will have heard of …
Oct 1, 2019 • Jubina Prabhakaran
In this era of information overload, there is an increased need for a …
Aug 22, 2019 • Jubina Prabhakaran
Knowledge management can be a fantastic tool in helping your business achieve its …