Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
May 31, 2018 • Gowri Ramkumar
If you’re based in the European Union, your email inbox is probably jam-packed …
May 29, 2018 • Christina Comben
A customer’s interaction with your brand continues long after purchase. From the moment …
May 23, 2018 • Catherine Heath
In this post, we’ll do a tear down of Hubspot’s knowledge base for …
May 17, 2018 • Christina Comben
The usability of your knowledge base depends on how you organize information and …
May 15, 2018 • Catherine Heath
2018 marked the sixth year of Write the Docs Portland conference, which is …
May 8, 2018 • Christina Comben
Since 2017, millennials have become the largest generation worldwide. If you haven’t prepared …
May 1, 2018 • Catherine Heath
In this post, we’re going to do a tear down of the Stripe’s …
Apr 24, 2018 • Christina Comben
Your documentation is a valuable source of information for both your staff and …
Apr 19, 2018 • Christina Comben
You’ve heard that knowledge is power. But by now, you know that knowledge …
Apr 16, 2018 • Catherine Heath
Should we purchase a SaaS knowledge base or develop our own solution in-house? …