Of millennials use a search engine to find answers before making a call to get customer service.
Of people prefer self-service support over waiting for a reply.
Of calls come from customers who visited the company’s website first.
Self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, Wikis and more.
Trusted by global brands
MEET DOCUMENT360
Features that matter the most to improve your overall article publishing and consumption experience.
HOW DOCUMENT360 HELPS
Document360 revolutionizes the way you create and manage documentation. Our user-friendly interface, bundled with powerful features, streamlines the entire documentation process, making it effortless and efficient.
Of millennials use a search engine to find answers before making a call to get customer service.
Of people prefer self-service support over waiting for a reply.
Of calls come from customers who visited the company’s website first.
POWERFUL WAYS TO GROW
With a fast and robust search capability, you can find the right articles quickly on the go.
Get rich insights to help content producers to take data-backed actions.
ChatGPT & OpenAI powered content generators help to find the best title to SEO meta description to increase site traffic.
See all AI featuresEnhanced editing and formatting experience for Text, Image, Video, etc., supports markdown syntax, keyboard shortcuts to insert content and cleaner editor look.
Design and manage your documentation workflow process.
Create a single source of truth for all your business terms.
Keep track of all your feedback across all your articles and categories.
Third-party
Help your customers with a fully functional knowledge base that they can use to solve problems. With Document360, make it easy for your customers to learn how to use your product.
120+
Integrations
24/7
Migration assistance
30M +
Articles served per month.
60K +
Articles published per month.
100K +
Active users per month.
Panaya + Document360
The documentation is more visually understandable because of the way Document360 breaks it into individual pages.
Fastmag + Document360
Document360 gives you a well-rounded view of what's happening with all facets of your content.
Pricing
Try Document360 for free, stay with us for a year and save 33%.
Explore all plans