Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Oct 20, 2023 • Selvaraaju Murugesan
GenAI, or generative AI, has many applications outside of writing, such as developing …
Oct 19, 2023 • Pradeepa somasundaram
Accounting firms are used to dealing with numbers, but they may be less …
Oct 13, 2023 • Jubina Prabhakaran
Do you know that organizations with strong onboarding processes can increase retention by …
Oct 12, 2023 • Selvaraaju Murugesan
The reasoning behind why software development teams make the choices that they do …
Oct 12, 2023 • Kingson S
Communication with customers is of the utmost importance and development teams shouldn’t just …
Oct 9, 2023 • Gowri Ramkumar
Beatriz Mejia, Technical Writer at Ben Fatto shares her insights on how an …
Sep 30, 2023 • Jubina Prabhakaran
Effective customer service plays a critical role in the success of any business. …
Sep 30, 2023 • Jubina Prabhakaran
Here’s a customer experience stat: 79% of Gen Z find the presence of …
Sep 30, 2023 • Arunkumar Kumaresan
Organizations looking to manage their online documentation or knowledge bases for their products …
Sep 29, 2023 • Kingson S
Documentation is an important part of software development, and so is test documentation. …