Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Feb 15, 2019 • Noel Ceta
Customer churn also referred to as customer attrition, is a business metric that …
Dec 18, 2018 • Noel Ceta
The definition of knowledge base has changed multiple times throughout the history of …
Oct 24, 2018 • Noel Ceta
Having a knowledge base has become essential for almost every SaaS company nowadays. …