Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Jan 24, 2024 • Selvaraaju Murugesan
We all know conventional ways of answering customer queries will not satisfy today’s …
Jan 22, 2024 • Selvaraaju Murugesan
“Ask Eddy” is the Generative Artificial Intelligence (GenAI) that helps your customers get …
Jan 11, 2024 • Selvaraaju Murugesan
Artificial intelligence is going to be ubiquitous. There is a big shift in …
Nov 15, 2023 • Selvaraaju Murugesan
One of the main functions of a SaaS product company is to provide …
Oct 27, 2023 • Selvaraaju Murugesan
Google has been dominating the search engine market for decades. It is simple …
Oct 20, 2023 • Selvaraaju Murugesan
GenAI, or generative AI, has many applications outside of writing, such as developing …
Oct 12, 2023 • Selvaraaju Murugesan
The reasoning behind why software development teams make the choices that they do …
Sep 29, 2023 • Selvaraaju Murugesan
If you’ve arrived on this blog, chances are that you are searching for …
Aug 16, 2023 • Selvaraaju Murugesan
Generative Artificial Intelligence (AI) based technology changed the way we find information. Instead …
Jul 31, 2023 • Selvaraaju Murugesan
Have you ever wondered why many organizations have customer centricity as their corporate …