Feb 22, 2020 • Document360 Team
You know the value of adopting a self-service support strategy, and yet companies …
Jan 22, 2020 • Pradeepa somasundaram
The Global SaaS estimated to be worth $130 billion in 2020. In the …
Dec 19, 2019 • Christeen Paul
Growing a business online is a challenge that requires nurturing overtime to garner …
Nov 29, 2019 • Pradeepa somasundaram
The most important metric for a SaaS business is customer satisfaction. With the …
Aug 19, 2019 • Document360 Team
Social media plays a fundamental role in the digital world. Facebook, Twitter, Instagram, …
Aug 12, 2019 • Document360 Team
Good customer support can go a long way. We all know what it’s …
Aug 8, 2019 • Document360 Team
Companies often talk about ‘customer experience’ these days, and less about customer service. …
Jul 25, 2019 • Document360 Team
We’ve reached a point in consumerism where customer support is ready and primed …
Jul 24, 2019 • Document360 Team
Data makes the world go round, or so they say, and they’re not …
Jul 20, 2019 • Document360 Team
There’s no doubt about it, social media is booming! And it continues to …