Feature Updates Archives - Document360 https://document360.com/tutorial-video/category/feature-updates/ The knowledge base that scales with your product. Wed, 01 Nov 2023 11:14:55 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://document360.com/wp-content/uploads/2018/06/favicon-150x150.png Feature Updates Archives - Document360 https://document360.com/tutorial-video/category/feature-updates/ 32 32 Feature Update: How to track Article version history in Knowledge Base https://document360.com/tutorial-video/feature-update-how-to-track-article-version-history-in-knowledge-base/ Tue, 22 Nov 2022 07:01:26 +0000 https://document360.com/?post_type=tutorial-video&p=6930 Document360’s Article versioning feature safeguards any documentation or article that is continually being updated and revised by multiple contributors and keep track of these changes. Also, you can easily compare the latest article version with the previous version. The below options are available in Article revision: Fork: To create a new version of the article. […]

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]]> Document360’s Article versioning feature safeguards any documentation or article that is continually being updated and revised by multiple contributors and keep track of these changes. Also, you can easily compare the latest article version with the previous version.

The below options are available in Article revision:

  • Fork: To create a new version of the article. This would be added to the version list
  • Delete: To delete the article version
  • Open: To open the article version in the editor
  • Workflow history: To view the workflow history of the article version

 

There are four different ways to view the differences between versions:

  • Code Diff: To view both versions in markdown syntax. The older version appears on the left, and the newer version appears on the right. Content removed will be represented with a red background, while content added is represented with green background
  • Rendered Diff: To view both versions in preview mode
  • Older version: To view the older version in both markdown syntax and preview mode
  • New version: To view the newer version in both markdown syntax and preview mode

 

Read More: Article Version

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]]> Feature Update: Monitor your knowledge base activity with Team Auditing https://document360.com/tutorial-video/feature-update-monitor-your-knowledge-base-activity-with-team-auditing/ Fri, 21 Oct 2022 12:02:00 +0000 https://document360.com/?post_type=tutorial-video&p=6789 At Document360, we have enhanced our knowledge base auditing functionality to let you monitor what actions your team members are doing in your knowledge base.   What’s New:  The audit configuration feature allows you to monitor only certain events  How to set the Audit configuration?  Click Settings → Knowledge base portal → Team auditing → […]

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]]> At Document360, we have enhanced our knowledge base auditing functionality to let you monitor what actions your team members are doing in your knowledge base.  

What’s New: 

The audit configuration feature allows you to monitor only certain events 

How to set the Audit configuration? 

  1. Click Settings → Knowledge base portal → Team auditing → Audit configuration 
  2. You can find the below sections: 
  • All events 
  • Documentation editor 
  • Home page builder, Drive 
  • Knowledge base portal settings 
  • Knowledge base assistant settings 
  • Users & security settings 
  • Tools settings 

3. Turn on the All-events toggle bar to get audit information for all the events in your project. 

4. If you want to monitor only specific modules/events: 

  • Enable the toggle of the desired events you want to monitor 
  • Disable the toggle of the events you don’t want 

Read More: Team Audit & Audit Configuration

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]]> Feature Update: Restore & Backup https://document360.com/tutorial-video/feature-update-restore-backup/ Wed, 12 Oct 2022 13:41:41 +0000 https://document360.com/?post_type=tutorial-video&p=6764 At Document360, we have enhanced our restore & backup feature. Now you can also restore your project to a previous state from any of the following backup options: Documentation: Restores the documentation of your project as they were when the backup was created. Home page builder: Restores your project’s home page (styles, section layout, content, […]

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]]> At Document360, we have enhanced our restore & backup feature. Now you can also restore your project to a previous state from any of the following backup options:

  • Documentation: Restores the documentation of your project as they were when the backup was created.
  • Home page builder: Restores your project’s home page (styles, section layout, content, theme, etc.) as it was when the backup was created.
  • Custom CSS: Restores the custom CSS of the knowledge base site when the backup was created.
  • Custom JavaScript: Restores the custom JavaScript of the knowledge base site when the backup was created. The restore panel allows you to view and compare the backup with the current version through highlights.

Read More: Backup and Restore

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]]> Feature Update: What’s New in Category Manager https://document360.com/tutorial-video/whats-new-in-category-manager/ Thu, 25 Aug 2022 05:15:11 +0000 https://document360.com/?post_type=tutorial-video&p=6538 At Document360, we have enhanced our category management feature for better user experience. Categories and subcategories are used to organize and display groups of similar topic articles, acting as folders that contain groups of related content which provides a clean structure for the documentation. 𝐖𝐡𝐚𝐭’𝐬 𝐍𝐞𝐰: Now you can choose from three types of categories: […]

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]]> At Document360, we have enhanced our category management feature for better user experience. Categories and subcategories are used to organize and display groups of similar topic articles, acting as folders that contain groups of related content which provides a clean structure for the documentation.

𝐖𝐡𝐚𝐭’𝐬 𝐍𝐞𝐰:

  • Now you can choose from three types of categories: Folder, Index, or Page.
  • Bookmark any category by clicking add to starred.
  • All deleted content will be temporarily kept in recycle bin for 30 days.

Read More: Category Manager

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]]> Feature Update: Custom Domain Mapping for Knowledge Base https://document360.com/tutorial-video/feature-update-custom-domain-mapping-for-knowledge-base/ Tue, 12 Jul 2022 09:59:24 +0000 https://document360.com/?post_type=tutorial-video&p=6373 A custom domain is a unique label of your brand or company connected to a website’s IP address. Users can type in this unique URL to connect to and view your site. Document360 gives you the option to “map” your existing domain to your documentation website. What’s new: Configuration checks Configure custom domain for the […]

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]]> A custom domain is a unique label of your brand or company connected to a website’s IP address. Users can type in this unique URL to connect to and view your site. Document360 gives you the option to “map” your existing domain to your documentation website.

What’s new:

Configuration checks

Configure custom domain for the project:

Document360 checks if the custom domain is available (valid) for mapping

Domain verification

The domain ownership is verified by matching the DNS (Domain Name System) records of the custom domain

SSL Provisioning

The SSL certificate is generated by Document360 (on Let’s Encrypt) and bound to the mapped custom domain

 

How to setup custom sub folder paths:

  • On the Document360 Knowledge base portal
  • Go to Settings → Knowledge base site → Custom domain → Sub folder hosting(tab)
  • By default, the Sub folder path is set to /docs
  • Click inside the field, delete the docs and type in your custom sub folder path (, For example, – /help)
  • Click on the Update button on the right
  • This new custom sub folder would only work in the sub folder hosting setting is enabled in your project

 

Here is an elaborate guide for you to refer to: Custom Domain

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]]> Feature Update: What’s New in Article Redirect Rules https://document360.com/tutorial-video/feature-update-whats-new-in-article-redirect-rules/ Wed, 11 May 2022 13:15:03 +0000 https://document360.com/?post_type=tutorial-video&p=6066 Article redirect rules allow you to edit existing URLs without breaking links. It comes in handy when you change a specific article’s URL, and the same article URL has been referenced in different articles in your knowledge base. Whats’s New: Automate Bulk urls redirects using a csv file template and list your source and destination […]

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]]> Article redirect rules allow you to edit existing URLs without breaking links. It comes in handy when you change a specific article’s URL, and the same article URL has been referenced in different articles in your knowledge base.

Whats’s New:

Automate Bulk urls redirects using a csv file template and list your source and destination url along with redirection type.

Set up an article redirect rule

  1. From the knowledge base portal, go to Settings → Knowledge base site → Article redirect rules
  2. You can find the list of previously added Article URL redirect rules (if any)
  3. Click New direct and a Redirect rule blade appears
  4. Select the desired redirect type

   a. Ends with: To set redirection rule for an article

   b. Replace with: To set redirection rule for the URL text between the domain name and article slug

Here is an elaborate guide for you to refer to: Article Redirect Rules

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