Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Feb 25, 2022 • Selvaraaju Murugesan
Business Requirement Documents (BRD) are usually created to gather all business requirements necessary …
Feb 18, 2022 • Selvaraaju Murugesan
A pen is mightier than a sword. This proverb emphasises the power of …
Jan 28, 2022 • Selvaraaju Murugesan
Every organization around the world has a vision statement that is aspirational in …
Dec 31, 2021 • Selvaraaju Murugesan
Content creation is a rudimentary activity for most of the companies to build …
Nov 11, 2021 • Selvaraaju Murugesan
We live in a knowledge-based economy where data and information are considered as …
Oct 8, 2021 • Selvaraaju Murugesan
If you have ever been to a group meeting where different teams discuss …
Aug 25, 2021 • Selvaraaju Murugesan
Ticket deflector helps to reduce customer tickets being raised by encouraging customers to …
Aug 19, 2021 • Selvaraaju Murugesan
Who likes to visit a dull and obsolete knowledge base site? Really? In …
Aug 10, 2021 • Selvaraaju Murugesan
Knowledge discovery is an essential component of a knowledge base platform. To facilitate finding right content in the knowledge …
Jul 16, 2021 • Selvaraaju Murugesan
Knowledge base assistant is a nifty tool that can be embedded in any …